dōTERRA Return Policy 
Product Opened? Returned within 30 days of purchase Returned within 90 days of purchase Returned within 1 year of purchase
Yes 100% Product Credit or 90% Refund Non-Refundable Non-Refundable
No 100% Product Credit or 100% Refund 100% Product Credit or 90% Refund  90% Product Credit or 90% Refund

Within 30 days of purchase:* Unopened product – doTERRA will refund 100% of the purchase price.* Opened product – doTERRA can provide 100% in product credit to be immediately used towards an exchange, or a 90% refund to the card used for purchase. doTERRA needs to receive the product back in their warehouse by the 30th day in order to receive 100% of the purchase price back. 31 days to 90 days of purchase:* Unopened product – doTERRA will provide a product credit of 100% to be immediately used towards an exchange, or a refund of 90% to the card used for purchase.* Opened product – doTERRA is unable to provide a refund. 91 days to One year of purchase:* Unopened product – doTERRA will provide a product credit of 90% to be immediately used towards an exchange or a refund of 90% for any.* Opened product – doTERRA is unable to provide a refund.